![]() ![]() And I’ve used this trick to reconnect, and it does work mid-ride. Maybe “No Signal” is because the phone got a lock on the device, when Zwift Companion is the better option? Strange how it’ll still connect via Zwift Companion with the option turned off. I wonder if there’s a Bluetooth connection fight between ‘Apple Watch to Phone’ vs ‘Apple Watch to the Zwift Companion app’. ![]() Also, it will pair through Zwift Companion whether you select or unselect the “Pair with Zwift Companion” option, but I find it better with it unselected. In summary, the important thing for me was learning that I need the Zwift Companion app involved during pairing (and active in the foreground). Not getting a heart rate through or a “No Signal” straight away? Re-do the pairing for ‘Heart Rate’ until it becomes stable, as explained in the previous step.If it doesn’t, you’re good to continue in to the game (I don’t usually get any trouble once it’s stable before continuing) Getting a heart rate through? Wait a few more seconds, it might drop and/or give you a “No Signal”.Lift your watch up to wake it up and make sure the Zwift app launched (if not, hit the crown and launch it manually).If your watch is back up, pair ‘Heart Rate’ to the Apple Watch.Start up the Zwift Companion app (Yes - although using it is unselected, you need to use the app and it must open and in the foreground for the pairing process).Make sure the “Pair with Zwift Companion” is unselected.While that’s happening, move on to getting setup in Zwift… Force restart the watch ( Restart your Apple Watch - Apple Support).I’m back! I still get the occasional “No Signal” issue, but I now have a ritual which works for me to get it working within a couple of minutes (as opposed to me having a 20 min fight every time with 50% success). When I’ve tried to ride with the watch app showing the “–”, it won’t even register a heart rate and immediately display “unpaired.” That seems to work out 80% of the time, and the other 20%, I have been finding myself just continually closing down the ZC watch app and starting it again until I’ll have a heart rate display, as during some of the other attempts, the watch app will show “in game,” but only display “–” where the heart rate should be. I’ll then turn Bluetooth back on, and then re-start the ZC app on the watch. ![]() However, once I leave that screen and initialize a ride, the watch will show “unpaired.” At this point, I’ll go back into the pairing menu on the main app, where I’ll turn off bluetooth on my watch, and close out of the ZC app on my watch entirely. Once that loads, the main app will recognize my Apple Watch, and on the watch itself, it will showed “selected,” for a few seconds before displaying “in game,” and displaying a heart rate. I’ll start the main app on my laptop (MacBook Pro running High Sierra), connect my smart trainer to the app, and then I’ll fire up the ZC app on my phone. I’m using a Wahoo Tickr that is paired via Bluetooth to my Apple Watch (Series 5), and from there, the watch is paired to my iPhone XS Max (and by extension, the ZC app). I’ve noticed that it seems to be completely random as to whether it will connect on the first try for me. ![]()
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